2 out of 52 of 5Verified purchaseSupport and communication
support experience matlab thoda aur achha hona chahiye tha
Mujhe lagta tha ki support zyada smooth hoga, par laga ki wait karna aur baar-baar apni problem explain karni padti hai. Thoda frustrating thi meri taraf se ye process. Phone par baat karne waalon ne try kiya help karne ki, wo theek tha, par expected level ke hisaab se matching nahi hui. Automatic updates se thodi madad mili, lekin agar training sessions mein thoda aur clarity hoti toh better hota. Invoice process mein koi problem nahi thi, bas communication mein thoda gap nazar aaya. Overall effort jyada chahiye thi, aur yeh mujhe nahi laga ki mera time achhe se utilize ho raha hai. Mujhe aisa laga ki thoda aur effortless hona chahiye review process, especially jo telephonic support hai usme.