Support experience kuch zyada hi disappointing thi
Mujhe laga tha support thoda zyada helpful hoga jab maine pehli baar help call ki thi, magar experience thoda alag raha. Jab bhi maine support ko contact kiya, response time usually theek tha aur unhone jo questions kiye, unka jawab bhi sahi mila. Lekin overall, mujhe agreement ya clarity nahi mili ki mera issue kitni jaldi solve hoga. Kabhi-kabhi mujhe lagta tha ki communication thodi slow chal rahi thi, aur main phir sochti thi kya mujhe phir se future me unse help leni padegi usi tarah ke issues ke liye. Jo expectation thi, jaise ki complete problem solve jaldi hoti aur clear solution milta, wo thoda mismatch thi. Haan, dialer aur database setup ka process ki guidance toh theek thi, par jab bhi complex queries aati, toh support se thoda wait karna padta. Isliye, future me agar mujhe issues aaye, toh mera confidence thoda kam hoga ki wo time pe solve honge. Overall, experience mixed raha, support helpful tha lekin itna bhi proactive nahi jitna expected tha.