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WFHI review

Support Experience Kuch Had Tak Waisa Hi Tha Jo Expect Ki Thi

4 out of 54 of 5Verified purchaseSupport and communication

Support Experience Kuch Had Tak Waisa Hi Tha Jo Expect Ki Thi

Maine jis tarah ki support aur communication ka expectation rakha tha, wo takreeban waise hi mila. Jab bhi mujhe kisi problem ya software ke kisi tool ke baare me doubt hota, main support ko call karti aur unka jawab milta. Response time thoda average tha, na bahut fast na bahut slow, jo doable tha. Telephonic support ka tareeka polite aur helpful tha, main sochti thi ki shayad thoda zyada personal touch milega, but overall experience positive tha. Training sessions ke baad agar koi chhoti chhoti galti hoti to woh cover karne me madad mili jo achha tha. Jo database feature ko handle karte waqt issues aaye, support ne unko patiently samjhaya. Matlab, bilkul expectations ke bilkul opposite koi chiz nahi thi, bas main sochti thi thoda aur prompt hote toh zyada acha lagta. Yeh sab baatein main apne dost ko batati toh kahungi ki service generally reliable hai aur supportive environment banaya jata hai, bas yeh thoda aur improve ho sakta hai jisme main confident ho jaungi.

Anika ChackoMaharashtra, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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