Support experience kaisa tha, par kya main dobara try karungi?
Support se baat karna thoda mixed experience raha. Shuruaat mein lag raha tha ki reply quick aayega aur sawalon ka jaldi jawab milega, kyunki initial response accha tha aur polite bhi they. Lekin jab maine technical issues ke baare mein detail mein pata karna chaha, toh kabhi kabhi lagta tha ki response thoda slow ho jata tha. Mujhe thoda doubt hua ki kya ye log hamare actual kaam ke hours ke hisaab se available hain ya nahi. Jo cheez acchi lagi, wo ye thi ki support wala generally try karta tha problem ko samajhne ke liye, aur patience rakhta tha. Invoicing aur signup process theek thaak tha, koi bade issues nahi aaye. Last tak main thodi unsure thi ki main future mein support pe poora bharosa karungi ya nahi, especially jab hame tight deadlines hoti hain toh. Overall, main shayad dobara try karungi, par thoda caution ke sath, because kabhi kabhi communication mein slight gap laga jo confidence kam karta tha.