Support experience kaafi disappointing raha
Maine support team se contact kiya tha apne software issues ke liye, par mujhe lagta hai ki poora experience thoda disappointing raha. Pehle toh response time theek nahi tha, mujhe lag raha tha ki mera issue samajhne mein wo log interested nahi hain. Jo communication hua usme mujhe clarity nahi mili aur jo bhi instructions diye gaye the wo thode confusing the. Dialer aur database feature ke issues solve nahi huye jaisa mene expect kiya tha. Payment aur invoicing process kaafi simple tha, yeh ek achi baat thi, par baaki sab milake mujhe lagta hai ki support system mein improvement ki zarurat hai. Training materials bhi mujhe thoda outdated lage. Overall, support se mujhe wahi vaat mili jo expect karta tha, usse kam confident feel kiya maine ki ye software mere workflow ke liye effective hoga.