Support experience itni achhi nahi thi, shayad phir try nahi karungi
Support aur communication ke baare mein socha tha ki easy aur smooth rahega par experience thoda mixed raha. Pahle din to sab theek laga, par phir jab regular use karna start kiya, toh lagne laga ki support team se baat karna complicated aur time-consuming hai. Yahan wahan phone karna padta hai aur aksar wait time zyada lagta hai, jo frustrating hai. Kabhi kabhi mujhe impression aaya ki queries pura dhyaan se nahi sun rahe, ya phir samajh mein kam aata hai ki kahan se help milegi for specific software issues. Jo automatic updates aate hain, unke baad kuch functions thoda off ho jate hain aur tab tak response milna mushkil ho jata hai, ye main roz face karti thi. Toh overall mujhe lag raha hai ki itni struggle ke baad bhi clarity aur quick help nahi milti, isliye shayad main phir se ye process nahi karungi. Bas mujhe ek chhoti cheez acceptable lagi—training module acha tha shayad, par uske alawa jo roz phone pe support mila wo thik nahi tha.