Support experience itna achha nahi tha, agle baar shayad na karun
Main ye software aur support try kiya tha pehle ke mukable, aur mujhe lagta hai ki yeh thoda disappointing raha mera liye. Jo telephonic support system of WFHI hai, woh meri expectations puri nahi kar paya, khas kar usability aur communication mein. Pehle maine doosre platforms use kiye the jahan support thoda zyada proactive aur professional tha, yahan lag raha tha ki mujhe baar baar apni baat samjhani pad rahi thi. Dialer mein kuch issues bhi aaye jinke liye jab maine call kiya toh response itna effective nahi mila jitna chahiye tha. Training material accha tha, par kya faayda jab query solve karne mein time lagta rahta hai. Database feature sahi tha lekin software ke automatic updates ke baad thodi glitches aa rahi thi, jiski wajah se process delay hota raha. Invoice aur payment clear the, par overall communication system thoda frustrating tha. Mujhe lagta hai ki main aise software ke saath dubara jaana prefer nahi karungi agar support system mein improvement na aaya.