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WFHI review

Support experience gaya thoda confusing sab mila jula ke

2 out of 52 of 5Verified purchaseSupport and communication

Support experience gaya thoda confusing sab mila jula ke

Maine jab pehli baar telephonic support ko call kiya, toh start mein thoda hesitation tha jo clearly dikh raha tha. Pehle staff ne meri basic queries ko dhyan se suna aur mujhe pata chal raha tha ki mujhe support mil rahi hai, ye achha tha. Lekin jaise hi maine thodi complex problems bataye, mujhe feel hua ki mujhe inconsistent answers mil rahe hain, jo thoda confusing tha. Wo mujhe step by step process bata rahe the, par mere doubts utne clear nahi ho pa rahe the jitna main chahti thi. Automatic updates ke wajah se software ka interface kabhi kabhi badal jaata hai aur ye mujhe available resources ko find karne mein aur bhi difficulty deta tha. Phir bhi, final tak mujhe thoda confidence mila ki main apne liye kuch chize handle kar sakti hoon, lekin overall jo poora process tha wo thoda sa frustrating tha. Jo quick response mila tha, woh tha ek acha point, par mujhe lagta hai ki thoda aur clarity aur better organized support system hona chahiye tha taaki main poora process thoda comfortable mahsoos karti. Isi liye main kehti hoon ki support experience gaya thoda confusing sab mila jula ke, par fir bhi aage badhne ke liye main ready hoon.

Asha Rajat GuptaHimachal Pradesh, IndiaExperience: Published:
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