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WFHI review

Support experience bilkul satisfactory nahi tha

2 out of 52 of 5Verified customerSupport and communication

Support experience bilkul satisfactory nahi tha

Mere liye sabse pehle jab problem hui toh maine turant support ko call kiya. Pehla response thoda dheere mila jo already thodi dikkat wali baat hai. Support staff ne mujhe poora case samjhane ke baad solution suggest kiya, lekin woh kaam nahi kiya. Doosri baar phone kiya toh unhone kaha ki update release ho chuka hai aur problem solve ho jayega, par update install karne ke baad bhi software mein woh issue waisa ka waisa hi raha. Phir bhi maine patience rakha aur third time phir se support ko contact kiya. Us baar unhone mere byaar ko request form mei dalwaya aur kahaa ki technical team contact karegi. Lekin mujhe call nahi aayi aur problem solve nahi hua. Isi wajah se mera verdict hai ki support system thoda weak hai, aur aisi situation mein main recommend nahi karungi jab tak support system improve na ho.

Yasmin UpadhyayDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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