4 out of 54 of 5Verified purchaseSupport and communication
Support experience achha laga, shayad isiliye yaad hai
Support team se baat karte waqt mujhe achha laga ki unhone dhyan se mere questions sune. Pehle mujhe support thoda distant lag rahi thi, par jab realtime telephonic assistance mili to laga ki sab thik hai. Dialer aur calling tools ko leke thodi doubts thi, par woh support ke samne rakh kar main issues solve kar paayi. Training session ke baad bhi jab software ka use karti thi, mujhe confidence lagta ki zarurat pade toh assistance available hai. Yahi reason hai ki mujhe lagta tha pehle ki support toh shayad weak hogi, lekin experience hone ke baad soch badli. Database feature aur invoicing system ke bare mein bhi help available rahi jo important thi.