support expected to be full help, par thoda mixed mila
Mujhe laga tha ki support jitna important hai itna hi quick aur helpful hoga, especially jab main dialer use karte waqt issues face kar rahi thi. Warm call kiya tha they to telephonic support, aur initially responses sahi lage. Training sessions me bhi kaafi kuch seekha, jo kaam aaya. Par jab complex questions pucha, toh answers thode slow ya unclear the, jis se frustration hua. Kuch problems jaldi solve ho gayi, toh kuch kaafi time le liya. Mujhe lagta hai ki expectations thodi high thi, par reality me thoda disappointment bhi tha. Software updates se thoda ease mila but support quality consistent nahi thi across issues. Overall, help toh mili but main sochti hoon ki agar thoda aur proactive hota toh experience better hota. Mai phir se istamal karungi par shayad support me utni madad na mile jitna chahiye tha.