Support expected se tez tha, par thoda detailed hona chahiye tha
Mujhe laga tha ki support thoda slow hoga onboarding ke dauran, par actually tum logon ka response time kaafi acha tha. Jab maine pehla call kiya, toh turant kisi ne receive kiya aur basic questions ke jawab diye. Fir thoda wait karna pada jab advanced queries puchni thi, par overall patience mila mujhe. Telephonic guidance mein steps samjhate waqt kuch cheezein clarify karne padin, jo mujhe initially confuse kar rahi thi. Mujhe ye acha laga ki tumne follow-up ke liye messages bheje, par shayad aur detailed explanations hoti toh better rehta. Communication ka flow smooth tha, lekin thoda aur clarity ka advantage mil sakta tha jisse mein poora confident ho jati software ko leke. Overall, jo expect kiya tha usse kuch better mila, par perfection thodi missing thi.