Support expected jitna detailed nahi tha, thoda zyada self-initiation chahiye tha
Main jab support ko contact karta tha, toh mera expectation tha ki main zyada detailed guidance paunga, par kaafi baar mujhe khud se kuch cheezein samajhni padti thi. Training ne basic structure toh diya tha, lekin daily ka kaam chalane ke liye telephonic support utna proactive nahi tha jitna main chahta tha. Main samajh raha tha ki mujhe zyada apni taraf se efforts karni hongi aur tool ko explore karna padega. Dialer aur database ke features samajhne mein thoda waqt laga mera, kyunki mujhe har baar step by step kisi se discuss karna tha ya phir khud research karna padta tha. Lekin phir bhi jo basic help mili thi vo kaafi thi kuch level tak, jab tak complex problems nahi aayi thi. Overall main sochta hoon ki agar self-learning ke liye time milta hai toh software achha hai, lekin full assistance ki guarantee nahi thi jo mujhe initially lagti thi.