Support expectations vs reality — thodi thi confusion
Support se toh mujhe acha expectation tha, ki help milegi jab bhi zaroorat padegi, especially jab main dialer aur database setup mein fase tha. Lekin actually main ko kafi cheezein khud hi samajhni padhi, training ke dauran bhi. Automatic updates ke baare mein mujhe jyada clear info pehle nahi mili, toh kabhi kabhi lagta tha ki main purana version use kar raha hoon. Payment aur invoices ka process thoda complex laga, mujhe baar baar check karna pada ki sab sahi ho raha hai ya nahi. Telephonic support acha tha, lekin response time thoda slow tha, jis wajah se main apni problems thoda der se solve kar paya. Overall, mujhe lagta hai ki agar thodi zyada guidance hoti toh better hota, par phir bhi main software ko use kar raha hoon aur kuch features mujhe ache lage. Expectations tha ki thoda zyada help milegi, par jo mila usme se kaafi kuch mujhe khud se hi karna pada jo thoda disappointing tha.