Support expectations toh theek the, par delivery thodi chakachak nahi lagi
Maine pehle different remote workflow tools ke saath kaam kiya tha, toh mujhe pata tha ki support kaise hona chahiye. With WFHI, telephonic support accessible tha par jo response time mila, wo utna fast nahi tha jitna main expect karta tha. Pehle thoda patience rakhni padti thi kyunki kabhi kabhi call drop bhi hua aur waiting period lamba ho gaya. Pehle wale tools ke mukable communication zyada warm thodi lagti thi yahan, aur kabhi-kabhi representatives generic answers dete lage. Haan, priority assistance mein thoda better feel hua but woh bhi kabhi kabhi inconsistent tha. Overall main keh sakta hoon ki support oka bandook ki tarah hai jo kabhi sahi chalti hai aur kabhi nahi. Main is experience ko puri tarah pasand nahi kar raha hun especially jab baat urgent help ki aati hai. Lekin invoicing aur payment process transparent tha, wo achha laga mujhe.