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WFHI review

Support expectations se thoda kam nikla

2 out of 52 of 5Unverified experienceSupport and communication

Support expectations se thoda kam nikla

Mujhe lagta hai main support se zyada expect kar raha tha ki wo ek baar mein meri problem resolve kar denge, par unfortunately baar baar mujhe ek hi baat repeat karni padi aur kaafi time lag gaya. Starting se hi mujhe laga ki hold pe zyada wait karwana hoga par ye actual mein hua bhi. Main bohot patience rakha because mujhe laga ki help mil jayegi jaldi, par baar baar jo repetition tha usne mera time barbaad kiya. Halanki ek positive tha ki jo agent baat kar raha tha, woh patient tha aur poore calm se kaam le raha tha, toh ye ek achi baat thi. Jo main expect karta tha ki call directly sahi support level tak transfer hoga, woh toh thoda baad mein hua jiski wajah se delay hua. Overall main disappointed hoon ki support system thoda inefficient laga aur mujhe lagta hai ki ye area me improvement hona chahiye for future.

Arun PanickerMizoram, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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