2 out of 52 of 5Verified purchaseSupport and communication
Support expectations se match nahi karta, dubara try nahi karungi
Jab main pehle WFHI ke support aur communication ke bare mein soch rahi thi toh mujhe laga tha ki wo mere kaam ke hisaab se hi help milegi, par baad mein experience thoda alag raha. Training ke dauran, telephonic support thik-thaak tha, par jab mujhe specific problem ke liye contact karna pada toh lagta tha ki wo outlined expectations ke mutabiq nahi tha. Kabhi kabhi response delay hota, aur communication mein clarity ki kami thi. Software ke automatic updates ne thoda ease diya tha, lekin support team ki bâat karte waqt lagta tha ki wo har baar humari baat ko utni seriously nahi lete jo zaruri hoti. Overall mujhe lagta hai ki ye experience dubara lena main avoid karungi jab tak wo support improve nahi karte hain.