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Support expectations ke hisaab se the, but slight improvement chahiye

4 out of 54 of 5Unverified experienceSupport and communication

Support expectations ke hisaab se the, but slight improvement chahiye

Maine socha tha ki agar kabhi support ki zarurat padegi, toh shayad thoda wait karna padega, par mujhe timely reply mila jo main sochta tha itna jaldi nahi milega. Phone par assistance clear thi, aur baat ko repeat karne ki zarurat nahi padi. Thoda lagta hai kabhi kabhi workflows mein thodi delay ho jati hai, jiske wajah se response slow hota hai, par jo quality thi communication ki, usse satisfaction mila. Next time bhi mujhe lagega expected support milega, lekin main thoda expect karunga ki response time aur fast ho. Overall, main satisfied hoon par chota sa concern bhi hai ki improvement ka scope hai.

Ishaan MahajanMizoram, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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