4 out of 54 of 5Verified customerSupport and communication
Support expectations exceeded, lekin thoda dheema tha response
Initially, mera expectation tha ki support thoda basic hoga, par jo clarity aapne di, usne mujhe surprise kar diya. Jab maine questions kiya, to unhone patiently samjhaya har cheez without any jhijhak. Invoicing aur payment process bhi bilkul waise hi tha jaise bataya gaya tha, simple aur clear. Thodi si delay thi kabhi kabhi call pick karne mein, jo shayad busy schedule ki wajah se tha. Dialer aur database ke bare mein queries bhi logically answer kiye, jo achha laga. Overall, support team ne jo promise kiya tha, usse better deliver kiya, bas thodi speed mein improvement chahiye taaki stress na ho. Mujhe lagta hai main future mein bhi in services ko use karta rahunga.