Support expect karne se zyada difficult nikla
Maine socha tha ki support se baat karna aur unka guidance follow karna easy hoga, lekin mera experience bilkul waisa nahi raha. Main technical issues ko samajhne ki puri koshish kar rahi thi, par software ke kuch labels aur instructions mujhe clearly nahi samajh aaye. Jab mene telephonic support ko call kiya toh unke responses thode generic aur kabhi-kabhi confusing lage. Mujhe zyada tar apne aap problem solve karna pada, aur ye kaafi frustrating tha, especially jab mein specific dialer aur database functionality use kar rahi thi. Invoicing aur payment process bhi straightforward nahi laga, thoda cumbersome tha, aur kisi bhi update ko samajhne ke liye extra time aur effort laga. Training se thodi madad milegi pehle, par real-time software use karte waqt mujhe lagta hai main khud se hi zyada seekh rahi thi. Jab tak maine apni taraf se kaafi mehnat nahi ki, tab tak kaam chalna mushkil tha. Overall, ye experience mere liye support ke liye zyada dependent banane wala nahi tha, balki mujhe khud se zyada try karna pada to get anything done with the software.