Support excellent, par sabke liye nahi ho sakta
Jab main pehli baar support se baat kar rahi thi, toh thoda nervous thi, par representatives kaafi patient the aur har ek query dhyan se samjha rahe the. Unke telephonic support ka timing mere work schedule se match kar gaya, toh mujhe feel hua ki main asaani se apne doubt clear kar paungi. Jo chhoti problem thi, woh thi ki kabhi kabhi thoda wait karna padta tha response ke liye, par overall communication kaafi smooth thi. Mujhe laga ki jo information mujhe training and onboarding mein mili thi, vo support mein perfectly reflect nahi hoti thi hamesha, but jo mila woh kaafi helpful tha. Agar kisi ko flexible support chahiye jo unke working hours ke hisaab se ho, toh ye software unke liye suit karega. Jo log 24/7 turant response chahte hain, unke liye thoda challenging ho sakta hai. Total mila ke, confident feel kar rahi thi main end tak, bas thoda aur fast response ho toh aur achha.