4 out of 54 of 5Verified purchaseSupport and communication
Support eventually clicked during longer use
In the first few days, I found the telephonic support a bit inconsistent. Sometimes the response was quick and helpful, but on other occasions, it felt like the representative was not fully prepared to answer specific questions about the dialer and database features. However, as I continued using the software daily, their communication improved noticeably, and the priority assistance service consistently resolved my issues. What really made a difference was when they proactively followed up on a query rather than me reaching out again. This shift assured me that the system was capable of supporting me effectively once I'd settled in.