4 out of 54 of 5Unverified experienceSupport and communication
Support ensured a smoother transition than my past experiences
Switching over to this software came with some uncertainties since I had used other tools before that were less straightforward. Initially, I had to understand the software’s workflow and training tutorials, which were quite clear, making the onboarding relatively painless. What really stood out was the telephonic support; it was much more responsive and patient than what I was used to. Although the billing process was simple, I did find one minor issue with the invoice timing, but that didn’t impact the overall process much. By the end, I felt much more confident using the software than I expected after my previous less supportive experiences.