Support Ended Up Matching My Expectations, Mostly
Before starting, I expected telephonic support to be range-bound in what they could offer, assuming they might just push basic instructions. Surprisingly, the support I received actually matched those expectations, and in some cases went a bit beyond. The agents were prepared and gave relevant details about the database and dialer features when I called, which helped me navigate some sticky points. Still, at times, their answers were a bit scripted and didn't fully address complex queries. This left me a little unsure whether I had all the information needed, but the priority assistance did work as promised, offering timely callbacks when needed. Overall, the outcome was positive and worked well enough for my purposes, even if not perfectly seamless.