Support effort worked okay with my hours, I think
I wasn’t always sure whether support really matched the hours I was working but overall the effort I had to put in seemed about right. Calling the telephonic support always took a bit longer than I’d like, probably because they aren’t available all day or night. The setup itself involved some manual steps, like learning the dialer and adjusting the database, and these weren’t things you just set once and forget. On the plus side, invoicing went fine without much hassle, and the automatic updates were handled smoothly in the background without interrupting my work hours. So while there was effort involved in managing the software and coordinating with support during my shifts, it didn’t feel totally out of sync with my daily schedule. It’s not perfect but good enough for what I needed.