I found the support and communication with WFHI to be pretty good overall, but it did require a bit
I found the support and communication with WFHI to be pretty good overall, but it did require a bit more patience than I initially thought. There were times when I had to explain the same issue multiple times because the first call didn’t fully resolve what I needed. Sometimes the wait on the phone before getting through was longer than I liked, especially when I was trying to get back to my work quickly. That said, once you do get someone helpful on the line, they tend to stick with you until the problem is sorted, which I appreciate. The follow-ups were also consistent, though I sometimes found myself chasing them to get updates. In the end, the effort required wasn’t crazy or unreasonable but it did feel like I had to be quite persistent. It wasn’t as seamless as I hoped but still better than other experiences I've had with similar services. So while the support team is good, just be prepared for a bit of back and forth before getting a solution.