Support effort was just as I hoped, bilkul theek tha
Mujhe WFHI ke support se jo experience mila, wo bilkul mere expectations par khara utra. Jab bhi main call karta tha, ya kisi cheez mein doubt hota tha, toh support walo ne mujhe politely aur patiently samjhaya. Ek baar jo main dialer ko lekar thoda confused tha, us waqt wo log ne bina kisi jaldi ke mere har question ka jawab diya. Ye dekha toh laga ki yeh log sach mein apne customers ke time aur problems ko samajhte hain. Training sessions ke baad bhi agar kuch unclear rehta tha, toh support team se baat karke sab kuch clear ho gaya. Mujhe laga ke unka communication realistic tha, na zyada formal aur na zyada casual. Ye bhi mujhe pass tha ki jo effort support team ne dikhaya, wo sirf formal requirement nahi balki actual help thi. Overall main kahunga ki support system kaafi acha design kiya gaya hai aur main aage bhi is par bharosa karunga.