5 out of 55 of 5Verified purchaseSupport and communication
Support effort was bigger than expected but worth it
When I reached out to telephonic support, I honestly thought it would be a quick call to clear up minor doubts. But it ended up being a bit more involved, with several exchanges and follow-ups that I didn’t anticipate. Still, the reps were friendly and seemed genuinely interested in helping me get the best from the software, especially regarding the dialer settings and syncing the database correctly. I expected simpler answers, but the depth of their support turned out to be a positive surprise. The ongoing assistance matched my expectations about priority support, and I appreciated that. So while it took some time and effort, the support really helped me feel comfortable with the system as I moved ahead.