5 out of 55 of 5Verified customerSupport and communication
Support easy to find but not always quick
I found the support section quite easy to navigate, which was a relief when I first needed help understanding the software features. The FAQs were well organized and helped me solve many of my initial doubts without calling support. The telephonic assistance was accessible but sometimes I had to wait a bit longer than I wanted for priority help, which was a little frustrating. Nevertheless, when I did get through, the people on the line were knowledgeable and friendly. So the good was that everything was logically laid out and support was friendly; the bad was just some wait times that could be shorter. Overall, it made getting started manageable without too much delay or confusion.