Support disappointment hai aisa laga
Main pehle kisi aur remote workflow software ka use karta tha jisme support feedback fast aata tha aur cheezein clear hoti thi. WorkFromHomeIndia ka jo telephonic support hai, uska experience bilkul alag raha mera. Jab main kisi technical issue ki wajah se call karta tha, to response slow milta tha aur kai baar mujhe lagta tha ki support representative meri baat ko theek se samajh nahi raha hai. Software ki onboarding thodi confusing thi aur jo training videos diye gaye woh mujhe zyada useful nahi lage. Database integration bhi glitchy thi, jo pehle used software mein smooth thi. Dialer feature bhi kabhi kabhi call connect nahi karta tha sahi se. Payment aur invoicing mein bhi kuch complications aayi thi, jo pehle kisi aur platform pe nahi hoti thi. Isiliye overall mujhe laga ki jo expectation thi usse bahut door ye cheez thi. Support aur communication main main disappointed hoon. Agar asli mein smooth workflow chahiye toh mere hisab se ye product abhi tak best nahi ban paya.