1 out of 51 of 5Unverified experienceSupport and communication
Support disappointing toh frustrated ho gayi thi main
Jo main expect kar rahi thi support se, usse bilkul alag nikla. Jab phone uthaya toh response time bahut slow tha, aur jo baat karni thi woh sahi se clear nahi hui. Multiple baar call kiya, par lagata hai woh log kisi aur cheez me busy the. Training kaafi achhi thi toh main partly satisfied thi, par jab help chaahi thi tab ironically support se milna mushkil tha. Billing process thoda clear tha, par jab bhi technical issue aaya toh support ne time pe solution nahi diya. Mujhe laga tha ki telephonic assistance quick milegi, par ye nahi mila. Overall mujhe lagta hai ki agar support system thoda better hota toh experience zyada smooth hota, par iss baar main kaafi disappointed thi.