Support disappointing, lagta hai kuch kami hai
Maine pehle socha tha ki telephonic support bilkul reliable hoga, par mera pura experience uske bilkul opposite raha. Jab mujhe kisi issue pe turant assistance chahiye thi, toh lagta tha support team delay se respond kar rahi thi ya fir unka communication clear nahi tha. Jo call support deta hai, uske expectations bilkul match nahi huye mera experience se. Main training aur software onboarding ke late stages mein tha jab mujhe database ke kuch features samajhne mein problem ayi, lekin support se baat karne mein aesa laga ki wo ya toh prepare nahi the ya clarity se baat karne mein successful nahi ho paa rahe the. Dialer kaafi useful hai, par jab technical issue aaya toh solution milna time-consuming raha. In sab chizon ki wajah se mujhe lagta hai ki support system ko seriously enhance karna chahiye, warna aise delays se frustration badh jati hai. Overall ye support mera sabse bura experience tha is platform pe.