Support didn’t solve the problem, so nahi hua fayda
Toh main soch raha tha ki support jab tak problem solve karega, tab tak main wapas help ki jarurat nahi padegi, par unfortunately, aisa nahi hua. Pehle maine call kiya, toh ek banda mila jinhone thoda samjhaya dialer ke baare mein, wo theek tha. Lekin baaki ke masle jaise database sync ka error aur automatic updates, koi clear jawab nahi mila. Baar baar mail karne par bhi response mein der hoti thi jo thoda frustrating tha. Support team phone par baat karte hue patience to rakhti thi, par jab tak samasya solve nahi karte, tab tak problem wahi ki wahi rehti hai. Mujhe lagta hai agle baar bhi shayad mujhe support ke liye call karna padega, kyunki software thoda complex hai aur jab tak woh gremlins vanish nahi karte, main apna kaam smoothly nahi kar paunga. Invoice or payment process samajh mein aaya, vo thoda straightforward tha, usme koi dikkat nahi hui. Par overall support experience thoda disappointing tha, aur agar wo better ho jaye toh kaafi madad milegi, warna phir pure remote setup kaafi headache create kar sakta hai.