Support didn't resolve the issues I faced
I have mixed feelings about the support and communication from WFHI. Initially, when I ran into problems with the calling tools during my first week, I thought reaching out to telephonic support would help sort things quickly. Unfortunately, the assistance was slow and often unclear, which left me stuck longer than I expected. They sometimes used technical terms without explaining them, making it harder for me to follow their suggestions. However, I will admit that the automatic updates seem to be handled fairly well, and they happened without disrupting my workflow too much. At least I didn't face any issues there. The sign-up and invoicing process also went smoothly without any confusion, which I appreciated given the other difficulties. Overall, I'm left uncertain if this service suits my needs perfectly since the responsiveness and clarity of support could definitely improve. More patience in communication and simpler explanations would have made a difference. Despite my frustrations, I recognize that the software itself promises useful features, but the way problems are managed is a bit disappointing compared to what I expected at the start.