2 out of 52 of 5Verified purchaseSupport and communication
Support didn’t resolve my issue and I’ll try sorting it myself next time
When I contacted support, the response was delayed and communication was unclear, leading to confusion about my specific problem. Although they were polite, the solution offered was not helpful and required additional steps that were not explained properly. As a result, I’m unlikely to rely on their help again because I would rather resolve similar issues independently. The interaction length was long but did not lead to a satisfactory outcome. On the upside, invoicing was straightforward and prompt, so at least that part worked without any problems which is one thing I can appreciate about the overall experience.