I wasn’t entirely happy with the telephonic support experience. While the staff answered my basic qu

I wasn’t entirely happy with the telephonic support experience. While the staff answered my basic qu

I wasn’t entirely happy with the telephonic support experience. While the staff answered my basic questions, the responses often felt scripted and lacked the depth I hoped for when troubleshooting issues. Sometimes, I found myself needing to wait longer than expected to get proper assistance, which was a bit inconvenient. Given that the software has automatic updates that occasionally changed interfaces, clear communication during those times would have been valuable. Even though I managed to solve most problems by myself eventually, I’m not sure I would want to rely solely on their support again if something complex arises in the future. I might try to seek help elsewhere next time before contacting their team again. The invoicing and sign-up processes worked fine, but overall support was just okay.