Support didn’t match my hours, mostly a miss
I mostly found the support hours didn’t fit well with the time I actually work, which was pretty frustrating. When I tried reaching out during my usual shifts, I often hit dead ends or long waits, so that was a big letdown. On the plus side, when I eventually got through, the person on the phone was okay and tried to help as best they could. Beyond that, the communication was patchy, and it felt like I was constantly trying to catch someone at the right moment. The automatic updates are handled fine and didn’t cause any issues for me, so that part is smooth. But really, support availability has to line up with users’ real schedules better, or it just doesn't help much. Overall the sign-up and payment stuff was straightforward enough, but support timing killed the experience for me. So yeah, just didn’t fit my workday, which made the whole process more hassle than it needed to be. I can’t say I’d recommend based on that.