Support didn’t get me started fast
I found the support and communication during setup really slow. It took too long just to get basic instructions and feel ready to use the software. I asked questions but responses were delayed, so my progress got held back. Where the support was okay was that when they finally replied, they were polite. But overall, the wait and slow pace frustrated me. The onboarding communication lacked clarity, and I had to keep chasing them for follow-ups. The calling tools took time to activate because of this. Honestly, I expected smoother help to get going quickly. The invoicing and payment process was also a bit slow and confused my billing cycle. I can’t say much positive otherwise. If you want speed and clear interaction to start work, this was disappointing. Would not rely on their telephonic support for urgent help. Hopefully, they improve the turnaround time.