4 out of 54 of 5Verified purchaseSupport and communication
Support did well with daily tasks, minor hiccups though
After my first login and setup, the WFHI software behaved reliably day to day. The calling tools functioned smoothly, and managing the database was largely hassle-free. I appreciated how automatic updates meant less manual maintenance, which saved me a good deal of time. However, I occasionally needed to reach out to telephonic support for quick clarifications, and while they were generally helpful and polite, response times could be a bit slow during peak hours. Overall though, the support did their job well enough to keep my remote workflows running without major disruption, making daily use practical and efficient.