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WFHI review

Support did not solve the problem, I will need help again

1 out of 51 of 5Unverified experienceSupport and communication

Support did not solve the problem, I will need help again

I found the telephonic support insufficient for resolving the issues I faced while setting up the dialer and database features. Despite repeated calls and explanations, the problem persisted over several days which affected my ability to use the software properly. The onboarding and training material did not cover these specific glitches in detail, leaving me confused. Given this experience, I expect that if I encounter similar technical difficulties in the future, I will require further assistance. Unfortunately, the support provided did not fully address my needs and did not leave me feeling confident about troubleshooting independently going forward.

Dhruv VasudevanTamil Nadu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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