Support did not solve the problem, I will need help again
I found the telephonic support insufficient for resolving the issues I faced while setting up the dialer and database features. Despite repeated calls and explanations, the problem persisted over several days which affected my ability to use the software properly. The onboarding and training material did not cover these specific glitches in detail, leaving me confused. Given this experience, I expect that if I encounter similar technical difficulties in the future, I will require further assistance. Unfortunately, the support provided did not fully address my needs and did not leave me feeling confident about troubleshooting independently going forward.