support did not meet my expectations at all
I really wanted the support experience to be helpful, but it just didn’t click for me right from the start. When I reached out with questions about the calling tools and the database feature, the replies I got were slow and didn't really address my concerns clearly. I expected more timely and direct communication, especially since I was new to the software and needed guided assistance during setup. Instead, the telephonic support sometimes felt like hitting a wall, with unclear answers that left me even more confused. The promises of priority assistance felt empty, and it made the whole onboarding and training process frustrating rather than supportive. Honestly, the moment it became clear that the support wasn’t going to be as responsive or helpful as advertised, my confidence dropped and I stopped relying on it. It really didn’t match the expectations set by the sign-up and promotional materials, which was disappointing.