Support did not meet expectations; would not retry
I expected a responsive and clear support experience but what I got did not match. The communication often felt generic and not directed at my specific issues. When I reached out for help on the calling tools, the responses were slow and sometimes off-topic, which wasted my time. The telephonic support promised priority assistance, but it rarely felt that way from my interactions. I do not want to go through this again because I need reliable and efficient support to manage workflows without extra hassle. The initial training was marginally helpful, but ongoing guidance fell short, leaving many questions unanswered. Overall, the level of attention and clarity didn’t justify continuing with their service based purely on support terms. I recommend carefully evaluating your support expectations before committing here.