Support did not handle issues satisfactorily
Throughout my usage, support was generally not very effective at resolving the issues I encountered. When something went wrong, the telephonic assistance was slow to respond and often did not offer clear solutions. I found myself repeatedly explaining the same problems without much progress on their end. The calling tools had glitches that persisted over several days, and the database feature didn’t integrate well as promised. Despite polite conversations, the team was unable to provide timely guidance or useful resolutions. Automatic updates sometimes caused new problems instead of improvements, complicating usual workflows. While the invoicing and payment process itself was straightforward and consistent, the overall experience was frustrating due to lack of helpful support. It felt like the system was not really ready for complex issues, and I cannot say the communication handled the difficulties effectively or promptly.