Support did help but some things didn’t meet my expectations
I was hoping the support experience would be really seamless and faster than what I actually got. When I reached out for help regarding the dialer setup, the telephonic support was polite and tried their best to assist, which was good. But the waiting times and occasional miscommunication slowed things down. It did what it was meant to do in terms of resolving queries, but it wasn’t quite as smooth as I imagined. The updates in software happened automatically, and that was definitely a plus since I didn’t have to do anything manual. So while the support was helpful generally, it didn’t fully match my expectation of being quick and very clear in communication. However, the overall system did help me get going reasonably well and kept me confident despite the few hiccups in communication.