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WFHI review

Support dhundhna pada, ek moment achha tha par baaki thoda confusing

3 out of 53 of 5Verified purchaseSupport and communication

Support dhundhna pada, ek moment achha tha par baaki thoda confusing

Support ki baat karun toh main mixed feeling mein hoon. Jab maine pehli baar doubt poocha regarding dialer setup, tab support ne kaafi clearly aur patience se samjhaya, woh ek moment acha tha jo yaad hai. Par baaki mein mujhe kaafi zyada struggle karna pada ki mujhe correct information mil jaye. Training material thoda generic tha jiski wajah se mujhe baar baar FAQs aur email threads dekhne pade. Database ke interface mein bhi kai features samajhne mein time laga. Sign-up aur invoicing ko lekar toh process straightforward tha, jisme zyada dikkat nahi ayi. Lekin jab main assistance ke liye call karti, toh kabhi toh proper guidance milti, toh kabhi wait karna padta. Main yeh kahe sakti hoon ki support team helpful hai, par unka consistent response nahi milta jitna maine expect kiya tha. Total mila ke main thoda effort lagakar hi required help nikaal payi thi, yeh thoda tiring tha.

Afreen DevanUttar Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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