Support dhundhna hi mushkil tha, bahut frustration hua
Jab main WFHI ke software aur training ke baare mein baat karu, toh sabse badi dikkat jo experience ki woh support ka access karna tha. Bahut baar socha ki phone uthakar turant kisi expert se baat karenge, par jis tarah se support system design kiya hai, us mein mujhe lagta hai ki woh complicated hai. Website pe jitne bhi options the, unmein se sahi help dhundhna ek mission tha. Dialer mein problem aayi toh socha turant support le lungi, par automatic responses ya phir galat direction dene wale labels ne sirf mera time waste kiya. Database feature mein agar koi issue tha, toh iska solution number dial karna aur kuch menus se guzarna bahut time leta raha, mere liye toh kaafi frustrating tha. Paid software hone ke bawajood mujhe lagta hai ki yeh crucial phase mein thoda aur supportive hona chahiye tha. Thode dino ke baad mujhe apne efforts par hi doubt hone laga, ki kya main hi galat kar rahi hoon? Par finally jab baat bani, toh training clear thi, bas support ka access integral part nahi bana. Us effort ne mujhe wajah di sochne ki next time aur kahin try karun.