Support delays se puri planning fail ho gayi
Starting ke baare mein socha tha ki support se jaldi help milegi jaise ki demo mein dikhaya gaya tha, lekin jo actual experience hua usmein bahut delay hua. Main expect kar rahi thi ki onboarding process smooth hoga aur jaldi jaldi setup ho jayega, par yeh process itna lambaa chala ki mere patience kaafi test hua. Training sessions delay hue aur communication clear nahi thi. Jab bhi support team ko call kiya, toh response slow tha aur kabhi kabhi repeat karna padta ki problem kya hai. Mujhe laga ki sign-up aur payment ke baad zyada help milegi taaki main software aur dialer jaldi samajh sakoon, but situation bilkul opposite thi. Database features ke istemal mein clarity nahi mili, aur software updates bhi itne frequently aaye ki samajh mein nahi aaya ki kya latest version chal raha hai. Kuch calls bhi dialer se successful nahi hoti thi, aur support ki taraf se zyada madad nahi mili. Overall, mujhe laga ki expected convenience aur timely support nahi mila, aur ise experience se to mujhe laga ki main kahin aur bhi dekhoon before investing more time here.