Support definitely not for those needing fast responses, but chalega basic users ke liye
Yaar, support experience thoda ajeeb raha WFHI ke saath compared to jo pehle use kiya tha. Pehle main jo remote workflow softwares use karta tha, unka telephonic support bahut jaldi mil jata tha, aur queries ka turant jawab milta tha. Yahan thoda slow tha response, aur kabhi kabhi lagta ki aapko baar-baar batana padta hai apni problem details. Chat ya email bhi theek thaak tha, par phone par patience kaafi chahiye yahan. Mujhe lagta hai jo log jinhe frequent urgent help chahiye, wo yahan thoda struggle kar sakte hain. Lekin jo thoda time de sakte hain support ko, aur jyada complex queries nahi hain, unke liye sahi rahega. Billing aur payment ke baare mein support accha tha, wo kam time mein clear jawab deta tha. Lekin overall experience thoda slow laga jo maine expect kiya tha based on pehle ke saath comparisons se. Aur main feel karta hoon ki agar fast aur more personalized assistance ho jaye toh yeh package fir bhi improve ho sakta hai. Par basic level pe support theek tha, isme koi jhagra nahi.