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WFHI review

Support decent hai lekin zyada wait hota hai

4 out of 54 of 5Unverified experienceSupport and communication

Support decent hai lekin zyada wait hota hai

Maine support team se kai baar contact kiya aur overall baat karne mein acha laga. Lekin mujhe baar baar apni problem explain karni padti thi, jo thoda irritating tha. Waiting time bhi kabhi kabhi zyada lagta tha, jo better ho sakta hai. Software aur dialer ke baare mein jab main poochti thi, toh response toh clear milta tha par thoda repetitive lagta tha, matlab kuch nai naya pata nahi chalta tha. Onboarding process samajh mein aaya, training sessions detailed the par sometimes lagta tha ki support wale zyada fast solve kar sakte hain issues. Database use karna easy hai, updates bhi automatically hote hain jisse software hamisha updated rahta hai. Invoicing process bhi thik-thaak chal raha hai. Poore experience mein patience rakhna padta hai support ke liye, isliye main fourth star deti hoon.

Deepti RegeOdisha, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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