4 out of 54 of 5Verified purchaseSupport and communication
Support decent hai, bas thoda personal touch missing tha
Mujhe lagta hai ki support team ka response generally acha tha, wahi baat hai jo main kehungi pehle se. Roz ke saath software use karne mein koi major problem nahi aayi matra, par jab kabhi kabhi complex queries hoti thi, toh response thoda generic aur automated lagta tha. Telephonic support ki baat karen toh woh bhi sahi tha, par woh wohi basic help deta tha, jaise ki FAQs se zyada nahi. Zaroori thi ki thodi aur personal touch mile jisse mujhe lage ki mera masla samjha ja raha hai, na ki sirf standard reply mil raha hai. Updates regularly aate rahe, aur software ki functioning mein koi paichal nahi aayi. Day-to-day baat karen toh main satisfied hoon, par support mein thoda aur improvement karenge toh best rahega.